Make sure your speakers are correctly connected to your computer.
On your speakers, find the cable that plugs into your computer. Make sure that the speaker cable is plugged into the speakers and the correct jack on the computer. For example, if the cable is a 1/8 inch cable, there should be a round jack for it on the back of the computer (often colour coded). If it is a USB cable, it will plug into any USB port on your computer.
If the steps above don’t fix the problem, check the information that came with your computer and speakers or give us a call.